Summary
Experienced analytics professional with 5+ years of industry expertise, skilled in leveraging advanced analytics methodologies and tools delivering impactful data data-driven insights and recommendations. Proficient with Python, SQL, Power BI, Tableau, Excel, GCP etc. complemented by exceptional communication abilities, business & financial acumen, teamwork, critical thinking, and problem-solving skills.
Throughout my career, I have honed my skills in data analytics, software development, market research, and business development. I thrive in complex situations and I'm adept at finding innovative solutions to challenging problems.
Phone:
+1 (437) 980 4324
City:
North York, Ontario
Awards:
Loblaw Companies Ltd. - Intern Committee Lead
FTMS Consultants Sdn. Bhd. - Best Performing Team
Certificate of Merit - MBA
Best Project Award (BEng)
Email:
cskarthik93@gmail.com
Degree:
Post-Bac Diploma (Business Analytics), MBA, BEng
Membership Organizations:
Association of MBAs
International Association of
Engineers
The Society of Digital Information and
Wireless Communications
Skills
Programming
- Python
- Java (Framework: Spring)
- C# (Framework: ASP.NET)
- SQL
- JavaScript
- Shell Scripting (Linux)
Cloud, DevOps, VCS & Other Tools
- Google Cloud Platform (GCP)
- Docker
- Kubernetes
- Git / GitHub
- Jira
- Confluence
- CI/CD: Gitlab, GitHub Actions
- Agile Methodologies: Scrum, Kanban
- APIs: REST, SOAP
Business Acumen & Soft Skills
- Operations Management
- Market Research Analysis
- Business Development
- Project Management
- Communication
- Cross-Functional Coordination
- Teamwork
- Leadership
- Critical Thinking
- Problem Solving
Data Analysis Core Competencies
- Problem Identification & Definition
- Data Acquisition & Integration
- Data Cleaning & Wrangling
- Exploratory Data Analysis
- Statistical Analysis & Data Modeling
- Data Preprocessing & Feature Engineering
- Model Selection, Training, Development & Deployment
- Model Evaluation & Validation
- Data Visualization
- Business Intelligence & Communication
Data Science Libraries
- NumPy, Pandas, Polars
- Scikit-Learn, XGBoost, TensorFlow
- Matplotlib, Seaborn, Plotly
- NLTK, Gensim
- ArcGIS, MapInfo, Folium
Experience
Industry Experience
Analyst – Operations Centre of Excellence
June 2024 - Present
Coca-Cola Canada Bottling Ltd, Brampton, ON
- Engineered dynamic dashboards to track and visualize critical operational metrics, created operational models, enabled real-time monitoring of key performance indicators and facilitated data-driven decision-making & delivered actionable insights to senior leadership using Power BI, SQL & Excel.
- Formulated strategic business plans, estimated and forecasted potential cost savings and established yearly, monthly and weekly targets for various 2025 productivity initiatives and metrics within the Operations Centre of Excellence.
- Collaborated with cross-functional teams, optimized SQL queries, uncovered emerging trends, operational challenges, measured productivity initiative performances and implemented strategic recommendations that drove 20% improvements in operational efficiency resulting in reduced data extraction and manipulation times and enhanced reporting accuracy.
- Orchestrated and delivered comprehensive presentations, along with daily, weekly and monthly reports to key executives and leadership teams, facilitating strategic decision-making.
Software Developer - Analytics Application
May 2022 - December 2023
Loblaw Companies Limited, Brampton, ON
- Engineered and developed a robust data extraction feature within Java application and collected critical metrics and logs from problematic Shoppers Drug Mart stores through GCP
- Integrated metrics and logs data with Looker & Grafana for monitoring and analysis with real-time alerts, which resulted in a 32% reduction in incident response times, a 21% decrease in MTTR and a quarterly cost savings of $100k CAD.
- Extracted control stores and target stores data from Snowflake and Google Cloud Platform (GCP) and leveraged Power BI, SQL, Looker, Grafana and prescribed key insights and recommendations and driven a 20% increase in operational efficiency, yielding $75k CAD in quarterly savings.
- Documented technical, business requirements etc. through detailed flowcharts, data flow diagrams and streamlined workflows for other development teams and assisted them in meeting analytical objectives.
Stores Delivery Analyst
April 2021 - April 2022
Loblaw Companies Limited, Brampton, ON
- Worked with retail front-end and back-office systems and coordinated with various cross-functional teams and improved checkout efficiency by 10% and reduced transaction errors by 5%.
- Utilized SQL, Power BI, Excel, and statistical tools to surface insights, create metrics, dashboards, and reports for stakeholders.
- Queried datasets with SQL and facilitated recurring analyses, reducing data retrieval time by 20% and improving data accessibility.
- Leveraged data-driven approaches, artificial intelligence tools, best project management practices and successfully transitioned production support initiative for mission critical nationwide pharmacy applications during vendor transition and achieved seamless improved customer experience and minimized disruptions to end-users saving $100k CAD annually.
Business Development Consultant
May 2017 - May 2018
FTMS Consultants Sdn Bhd, Cyberjaya
- Grew leads & customers through marketing campaigns, resulting in 30% increase in client acquisition and 15% revenue growth, generating additional RM 200k per year.
- Identified target audiences and markets using Google Analytics, SPSS, Excel, and Tableau, improving campaign targeting by 25% and conversion rates by 15%, generating RM 250k additional revenue.
- Evaluated marketing campaign performance, analyzed sales, and provided insights, increasing marketing ROI by 15% & reducing customer churn by 10%.
- Conducted market research to identify market development opportunities, risks, and any market trends and prepared reports, research papers and articles.
Academic Experience
Post-Bac Diploma in Business Analytics - GPA: 3.9/4
2019 - 2021
Cape Breton University, NS, Canada
Master of Business Administration - Merit
2016 - 2017
Anglia Ruskin University, UK
Bachelor of Engineering
2011 - 2015
Anna University, India
Internships
Software Development Trainee
May 2015 - November 2015
Sierra ODC Pvt Ltd, Coimbatore
- Developed and maintained web and desktop applications, adhering to requirements and industry best practices
- Used ASP.NET, VB.NET, ADO.NET, SQL Server, HTML, CSS, JavaScript and other established development tools, guidelines, and conventions with great understanding of MVC architecture.
Certifications
Portfolio Projects
Testimonials
Contact
Location:
North York, Ontario
Email:
cskarthik93@gmail.com
Call:
+1 (437) 980 4324